I submitted my review earlier, but do not see it shows up. I decide to resubmit it again. First time I spoke with Randy , I could felt his professionalism, empathy and honesty. All communication was handled via phone, and fax. He does not require me to come down to his office for paper work. Everything was handled remotely with minimal time spending. He surely exceeded my expectation. I was able to pickup my beloved ash, and
papers within a week,. the whole process was smooth and speedy. I'm sincerely appreciate his service. I would strongly recommend Balboa Cremation service to all.